What does entry door replacement involve?+
Clarify whether the proposal replaces only the door slab or the frame and threshold as well. Confirm dimensions, opening direction, selected hardware and retained trim before ordering. Ask how the opening condition will be assessed and how sealing, finishing and final operation checks are included, with newly identified repairs recorded separately.
How is the price decided?+
The scope depends on the condition, access and parts needed. Ask for a written quote for entry door replacement, including any callout charge, before authorizing work. Prices are not published on these pages; ask for the written quote.
What information should I have ready?+
Describe the issue: The front door sticks, shows light around the edges, and makes the entrance feel worn out or insecure. Have your address, relevant model or hardware details and any previous work records ready.
How soon can the work be arranged?+
Confirm availability and the expected time on site when you contact the provider. Access, diagnosis and parts availability can affect the appointment; this page does not promise an arrival time.
How will I know what is included?+
Ask which of these are part of the proposed scope: prehung entry door, jamb, hinges, threshold, weatherstrip, lockset, flashing, casing. Confirm exclusions and the completion check in writing.
What is the difference between a replacement slab and a complete entry-door proposal?+
Ask whether the price covers the moving door alone or also the jamb, threshold, seals and hardware. Therma-Tru lists those components as parts of its door system. The quote needs to identify what is supplied and what remains; the phrase new front door does not define the complete scope.
Can a new door slab be ordered just from the width and height?+
Ask the supplier to confirm the full identification and fit requirements, including thickness, opening direction, hinge and lock preparation and the condition of the retained frame. Matching two dimensions is not confirmation that the selected slab will work with the existing opening.
Will a replacement door automatically resolve sticking or daylight around the edges?+
Ask the assessment to distinguish the door, hardware, seals and surrounding frame before choosing the replacement scope. Have the provider explain which findings the proposal addresses and which retained parts still need attention. A new slab alone is not evidence that every cause has been identified.
Which finishing and completion items belong in the entry-door quote?+
Identify factory and site finishing separately, including retained trim, new casing, touch-up work and cleanup. Agree which checks will cover movement, closure and the selected hardware, and how newly discovered opening repairs will be recorded. Keep the product identification and care instructions with the completed work record.
Service illustration · not a completed customer project
